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Refund & Return Policy

Last Updated: January 6, 2025


At LibertyTradeEmpire.com, we strive to provide high-quality products and consulting services. This Refund & Return Policy outlines the terms for refunds, returns, and cancellations, including special considerations for international trade and consulting costs.


By making a purchase on LibertyTradeEmpire.com, you agree to the terms stated below.


1. General Refund Policy

We offer refunds under the following conditions:

✔ Defective or Damaged Products – If you receive a damaged or faulty item, you must report it within 7 days of delivery with photographic evidence.
✔ Non-Delivery – If an order is not delivered within 21 days (subject to shipping method), you may request a refund after an investigation.
✔ Incorrect Item Received – If you receive the wrong item, you must notify us within 7 days to arrange a return or exchange.

Non-Refundable Items

❌ Change of Mind – We do not offer refunds if you simply change your mind.
❌ Used or Opened Products – Products that have been used, altered, or are missing original packaging.
❌ Digital Goods & Services – No refunds for digital products, software, or subscriptions.
❌ Customized or Personalized Items – These are final sale and cannot be refunded.
❌ Consulting Fees – Consulting and advisory services are non-refundable once provided or scheduled.


2. Refund Process

1️⃣ Contact Support – Email admin@libertytradeempire.com with your order details and reason for refund.
2️⃣ Verification – We will review your request and may ask for further evidence.
3️⃣ Approval or Denial – You will receive a response within 5-7 business days.
4️⃣ Processing Time – Approved refunds will be processed within 7-14 business days to the original payment method.


3. International Trade & Shipping Refund Rules

For international orders, additional rules apply:

✔ Customs & Import Fees – Buyers are responsible for customs duties and import taxes. Refunds will not be issued for refused shipments due to unpaid duties.
✔ Shipping Delays – We are not liable for delays due to customs processing, weather, or unforeseen circumstances. Refunds for delays are not guaranteed.
✔ Exchange Rate Differences – Refunds will be issued in the original payment currency, and we are not responsible for fluctuations in exchange rates.
✔ Restricted or Banned Items – If your country prohibits an item and it is returned by customs, a partial refund (excluding shipping fees) may be issued.
✔ Lost or Stolen Packages – If a package is lost in transit, we will initiate an investigation with the shipping carrier before issuing a refund or replacement.


4. Consulting Services Refund & Cancellation Policy

✔ Non-Refundable Fees – All consulting fees are final and non-refundable once a service is scheduled or provided.
✔ Rescheduling Policy – If you need to reschedule a consulting session, you must notify us at least 24 hours in advance.
✔ Missed Appointments – No refunds or credits will be issued for missed or late appointments.


5. Chargebacks & Dispute Policy

If you initiate a chargeback without contacting us first, we reserve the right to:

  • Block future purchases from your account.
  • Dispute the chargeback with proof of delivery and service completion.
  • Take legal action if necessary for fraudulent chargebacks.

6. Order Cancellations

  • Orders can only be canceled within 24 hours of purchase if they have not been shipped.
  • Consulting appointments must be canceled at least 24 hours in advance to avoid forfeiting fees.


7. Contact Us

For any refund or return inquiries, contact our support team:

📧 Email: admin@libertytradeempire.com

🌐 Website: LibertyTradeEmpire.com

Liberty Trade Empire, LLC is headquartered in Phoenix, Arizona, USA.

Copyright © 2025 Liberty Trade Empire - All Rights Reserved.

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